This was my first time using Brooks Heating & Air, and it was a very positive experience. Setting up the appointment was easy, and my technician, Roy Waters, was on time, polite, and professional. He thoroughly checked out all three of my HVAC systems, and gave me lots of information about their age and condition (just bought the house), what to expect going forward, and how to properly maintain them. A great experience overall, and I look forward to having them take care of my HVAC needs going forward. Glad I found them.